Meet the CPro Associates Workers Compensation Wholesaler Team

Alan Hardin


Alan is a founding partner of CPro Associates. Alan has spent almost 40 years in the insurance industry focusing his efforts at the executive level on occupational injury products and services. Alan is widely regarded as the father of Texas non-subscription. Alan holds a graduate degree in Biblical Studies from Dallas Theological Seminary. Alan, and his wife of 44 years, spend their free time providing couples counseling at their church. Alan is a student of golf, and can be found on the links as often as time permits.

Michael Hardin


Michael is a founding partner of CPro Associates and is a 3rd generation insurance professional. Michael has spent his entire career in the wholesale side of the insurance industry. Michael holds an undergraduate degree in Insurance / Risk Management from the University of North Texas. In his free time, Michael enjoys restoring classic muscle cars. In addition to his automotive hobby, Michael has an extensive collection of board games and enjoys finding time to play with friends and family.

Janna Johnson

Senior Vice President - Nonsubscription and Chief Underwriting Officer

Janna joins the CPro team with 25 years of experience in Nonsubscription. Janna is a 2nd generation insurance professional and was the successor to one of the pioneers in the Nonsubscription Industry. She has held numerous positions in underwriting and management and was most recently responsible for managing a large Nonsubscription portfolio for a Fortune 500 Company. She holds both her Property & Casualty and Life & Health Licenses and is currently working towards her CPCU. In her spare time she enjoys being active and traveling. She currently resides in North Dallas with her husband and three children.

Susan Hubbard


Susan manages the Accounting team as well as handling human resources, benefits and coordinating IT. Susan specializes in Accounting for Insurance and has over two decades of experience in the field. Susan received her Bachelor of Arts from Our Lady of the Lake University. She then went on to get her undergraduate Accounting degree from Saint Leo University. In her free time, Susan enjoys spending time with her kids making memories and traveling.

Jon Archer

National Sales Director

Jon joined the CPro team with over 25 years of Nonsubscriber experience. Jon’s experience is unique in the industry in that not only has Jon managed all aspects of the Minyards Food Stores, Inc. job injury benefit program, he also has over 7 years of Marketing Nonsubcription in Texas and Option in Oklahoma. Jon is a recognized authority on workers’ comp alternatives and is a frequent speaker to groups across Texas and Oklahoma including TXANS, Council of Education in Management and Houston Association of Health Underwriters, among others. In his free time golf only comes 2nd to his wife and 5 year old daughter.

Will Bailey

Senior Underwriter

Will began underwriting workman’s compensation and non-subscriber insurance in 1999 when he went to work for Mega Life and Health in Oklahoma City, OK. Since that time he has underwritten, supervised and managed non-subscriber books of business for several carriers including Republic Vanguard Insurance Company, Member Service Life and GHS Property & Casualty (both divisions of Health Care Services Corporation / Blue Cross & Blue Shield) and Hallmark Financial Services, Inc.

With more than 16 years of experience under his belt, his knowledge of non-subscription is second to none. Will holds a Bachelor’s degree in Finance with a minor in Accounting from the University of Oklahoma. As the son of a Professional PGA golfer, Will has played golf competitively for most of his life and still enjoys playing casually any chance he can get. When he isn’t on the golf course, he is spending his time enjoying his two young children and his lovely fiancé.

Jennifer Coronado

Underwriting Assistant

Jennifer joined the CPro team in January 2019. She assists in both Underwriting and Accounting. She graduated high school in June 2018 and is new to the Insurance field. If Jennifer is not out shopping with her friends, she spends time with her dog Shylo.

Amber Hardin

Assistant Broker

Amber joins the CPro Team as a 4th generation insurance professional. As a recent graduate of the University of North Texas, she comes into the industry with unequaled eagerness to learn and provide the best services available in the business. In her free time she enjoys playing games with friends and family, of which all forms of games are acceptable, and improving her pursuit of knowledge through reading.

Cynthia Hardin

Assistant Underwriter

Cynthia joined the CPro team with over 19 years of insurance experience mostly in the Marketing Development role. Her extensive marketing experience coupled with her enthusiasm for learning results in beneficial long term relationships for all parties. Cynthia spends her free time gardening and making custom jewelry.

Jamie Garza

Premium Accounting

Jamie started with AIS in September of 2014, He is presently a Team Member of Premium Accounting, he collaborates with internal and external contacts to identify, analyze and resolve billing and payment issues, handles posting of premium payments and generates and distributes billing invoices and renewals.

Away from work Jamie enjoys spending time and spoiling his nephew Carson. Other days he is in the kitchen trying out new recipes, event planning for small parties and weddings, and assisting with friends, family and newly met clients with their interior design needs.

Charissa Graves

Premium Accounting

Charissa started with AIS in December of 2013, with over 10 years Insurance experience. She is a Team Member of the Premium Accounting Department and handles processing of New & Renewal Binders, Endorsements & Audits. Away from work Charissa enjoys fishing & spending quality time with her husband and 4 kids!

Charlotte Kick

Premium Accounting

Charlotte started with AIS in July of 1997. During her tenure, she has worked in every capacity of the company. She is presently the Manager of Premium Accounting and coordinates the processing of new/renewal business, monthly statements, audits and endorsements. Away from work, she enjoys spending time with her grandchildren Hunter, Cheyenne and Tyler and being involved with her church.

Amber Logan

Senior Underwriter

Amber joined the CPro Team in July of 2020. Amber has specialized in the Nonsubscription market for over 20 years with approximately 16 years in underwriting and underwriting management. She began her insurance career straight out of high school and has since obtained several insurance designations. She is currently working towards her CPCU. Amber's deep experience and clear understanding of the role of underwriting in the sales process make her uniquely qualified for the position. In her free time, Amber enjoys cooking and spending time with her husband, two kids and two fur babies.

Kim Lowe

Assistant Underwriter

Kim joined the CPro team with over 18 years of insurance experience in both personal and commercial lines. As a graduate of BYU and a Bossier City native, Kim came to Dallas, Texas to start her Insurance career. In her free time Kim enjoys spending time with her family, especially her grandkids, yoga, and piano.

Yolanda Parada

Premium Accounting - Commissions / Contracting

Yolanda started with AIS in June 2014, She processes the monthly agency commissions and contracting. Yolanda also holds both Property and Casualty / Life, Accident, Health and HMO license’s. She combines a large amount of knowledge and cheerful disposition to give our agents the best possible service. Outside of work, she enjoys spending time with her son Nicholas & dog Cutie Pie.